7391x Exam Questions – Latest May 2018 Dumps

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Vendor: Avaya
Certifications: Avaya Certified Integration Specialist
Exam Name: Avaya Aura Call Center Elite and Call Center Elite Multichannel Implementation
Exam Code: 7391x
Total Questions: 68

♥ 2018 Valid 7391x Exam Questions ♥

7391x exam questions, 7391x PDF dumps; 7391x exam dumps:: https://www.dumpsschool.com/7391x-exam-dumps.html (68 Q&A) (New Questions Are 100% Available! Also Free Practice Test Software!)

Latest and Most Accurate Avaya 7391x Dumps Exam Questions and Answers:

Question: 21

If the word “help” is in the subject of the emails sent from customers, then those emails are to route to specific agents.
What can you do to make this happen?

A. Have an agent assigned to look through all emails, identify the word “help” in the emails, and then forward the emails to the appropriate agents. word “help” in the email subject.
B. Have a task tag element in your email task flow to pick out the word “help” in the email subject.
C. Have all emails sent to an agent group called “help”.
D. Have all emails go to a topic called “help”.

Answer: B

Question: 22

The queue full element routes callers depending on the number of callers allowed to queue an agent group.
Where are the queue limits configured?

A. in the Agent group element
B. in the Topic tab
C. in the Agent Group tab
D. in the Queue full element

Answer: B

Question: 23

You have successfully deployed an IPOCC server in the customer’s virtual environment and have configured the virtual machine to meet the OVA specifications in the Avaya IP Office Contact Center Explanation:
Reference:
Configuration document.
Which two tasks do you need to complete before importing the customer intonation into IPOCC? (Choose two.)

A. Change the IP Office Service User password
B. Upgrade the VMWare Tools on the IPOCC Server to the latest release
C. Configure the Network Settings on the IPOCC Server
D. Change the IPOCC Server Hostname
E. Install the vSphere Client on the IPOCC Server

Answer: B,C

Question: 24

View the Exhibit.

Refer to the exhibit. The exhibit shows a screen shot of a tag that has been created in the tag list.
What is the intended purpose of this tag?

A. to reject any caller from Germany
B. to pass the call to a German language auto attendant
C. to identify calls with a German telephone number
D. to pass the call too an agent with German speaking skills

Answer: A

Question: 25

You have entered your licenses successfully, and now you want to check you have the correct amount of supervisor licenses for the customer.
Which screen in WebLM will show you this information?

A. CIE View License Capacity
B. CIE View Peak Usage
C. License Install
D. Licensed Product

Answer: C

Explanation:
Reference:
https://downloads.avaya.com/css/P8/documents/100057555(page 12)

Question: 26

When a software component stops working, which IPOCC component tries to get it going again?

A. IP Office
B. Watchdog
C. Chap
D. Kernel

Answer: B

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