Cisco 810-440 Exam Preparation Material

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Question No. 1

Which tool is recommended to help identify customer responsibilities in one of their business processes?

Answer: D

Question No. 2

Which one of the following solutions enable business outcomes in the financial industry?

Answer: B

Question No. 3

Which two activities require strong facilitation skills for gathering qualitative data? (Choose two.)

Answer: A, B

Question No. 4

Which two options are part of customer relationship management? (Choose two.)

A. Developing market research.
B. Moving the customer towards positive decisions about IT investments and initiatives
C. Classifying customer segments.
D. Identifying key stakeholders.

Answer: B, D

Question No. 5

According to research, what is the leading reason that technology projects fail?

Answer: A

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